Return & Refund Policy

At Snugoa-Rise Powerful, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help.

Returns:

• You may return unused items in their original packaging within 30 days of delivery for a full refund.
• Items must be in new, unused condition with all original accessories and packaging.
• To initiate a return, please contact our customer support at support@snugoa.com with your order number and reason for return.
• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Refunds:

• Once we receive your returned item, we will inspect it and notify you about the status of your refund.
• Approved refunds will be processed within 5-7 business days to your original payment method.
• Shipping charges are non-refundable unless the return is due to our error.

Non-Returnable Items:

• Items marked as final sale
• Used or damaged products
• Customized or personalized items